About Us
OVERVIEW
Pioneers in accredited international standard healthcare engineering services backing the front-line medical fraternity in the UAE.
Al Reem began as a Biomedical Engineering service provider in 1981. Over the decades, our management team and certified healthcare engineering professionals successfully integrated the latest technologies and healthcare innovations in hospitals throughout the UAE, especially the Government hospitals of the Abu Dhabi Emirate.
The pinnacle of our achievement is the award of the 500-million-dirham turnkey engineering contract for the new, state of the art New Al Ain Hospital, in 2020. The hospital has a capacity of 719 beds, 104 advanced specialized clinics, 17 radiology rooms as well as 22 specialized operation theatres. The 5-phase, 6-year contract covers the following scope of work:
- Testing and commissioning
- Snagging and De-snagging
- Acceptance
- DLP (Defects Liability Period) Management
- Turnkey Biomedical Engineering Services
- Electro-Mechanical Engineering Services
- Civil Engineering Services
- Landscaping
We use our expertise and capabilities to back up the hospitals in the UAE with comprehensive Biomedical and Electro-Mechanical engineering services. Today, over 750 technically qualified engineers and technicians are deployed at various hospitals with an aim to foster quality healthcare services by providing top-notch engineering support. Having decades of experience in total facility management and medical equipment supply across the UAE, we support the frontline clinical teams of our client partners by providing uninterrupted services to patient care.
As the preferred service provider and market leader in the Emirate of Abu Dhabi for Biomedical and Electro-Mechanical engineering, we can affirm that we remain committed to our client partners. We keep pace with the latest developments in healthcare technologies serving a wider spectrum, ranging from Advanced Oncology Systems, Mobile Healthcare Solutions, Pneumatic Tubes Systems, Medical Gas Systems, Modular Operating Theatres, Clean Rooms, Automated Pharmacy Systems, etc. Our most notable clients include both government and public entities like SEHA, MOH, DHA, MOPA, SEHA AHS Hospitals, and private entities like Mediclinic, NMC, VPS Health and most recently, the New Al Ain Hospital. We serve our clients by providing complete Life Cycle Management of their equipment fulfilling their engineering and maintenance needs. Additionally, we provide consultancy support services for new and operational hospital projects.
MISSION
To save lives and satisfy our client partners by delivering high quality facility management and engineering services.
VISION
To be the leading provider of healthcare facilities management and engineering services in the GCC, trusted by our client partners for our reliability, quality service and excellence in performance.
VALUES
COMMITTED TO EXCELLENCE
Through continuous professional development, technical upgrades, certifications and utilization of modern engineering techniques, we are committed to healthcare excellence.
SERVICE INTEGRITY
We deliver our services with integrity and care, without compromising on the applicable health, safety, and quality standards.
CONTINUOUS IMPROVEMENT
Our certified technicians devote themselves to a legacy of innovation and technological growth. We promote continuous professional development and certification with relevant authorities to offer technical assistance at all times.
PROFESSIONAL COLLABORATION
We enter into successful strategic partnerships for a healthier tomorrow. These partnerships help us implement the latest engineering innovations in the healthcare engineering landscape of the UAE.
HISTORY
Hospital enablement experts servicing various healthcare facilities since 1981.
Al Reem Hospico provides technical solutions to healthcare facilities in the UAE. Focusing on the needs of our client hospitals, we impact better health outcomes and safer environments.
In April 1990, Al Reem Hospico Co. was established as a joint venture between Al Reem General Trading (UAE) and Hospitalia International Ltd (UK). Our journey commenced with the awarding of a comprehensive contract for Tawam Hospital covering facilities management and Biomedical, Electro-Mechanical and Civil Engineering services during the period from April 1990 to October 1994. Al Reem Hospico began its operations under the sponsorship of His Highness Sheikh Saeed Bin Tahnoun Al Nahyan, and became a wholly-owned subsidiary of Al Ain based Nayel & Bin Harmal Group that was established in 1979. Some of the prominent entities in the group include Emirates International Hospital, Abu Dhabi University, Nayel Bin Harmal Constructions, Liwa International Schools and Magna Investments.
Based in Al Ain, the garden city of the Abu Dhabi Emirate (UAE), Al Reem has grown over the decades, from strength to strength and with one successful project to another. Today, Al Reem is proud to be one of the largest Biomedical and Electro-Mechanical hospital engineering service contractor in the country, serving the maintenance needs of several prestigious hospitals in the UAE. Our team of over 750 engineers and technicians, supported by a robust logistics system, paired with our knowledge support system; is our core strength.
We have an active sales and projects division that complements our expertise in engineering, while the products and solutions we offer brings us a unique advantage of an integrated solutions provider. We have deep insights beyond the acquisition and commissioning process that extends to the life cycle management of complex engineering systems and equipment. Our knowledge and understanding of healthcare systems uniquely qualify us to advise our clients in planning, commissioning and maintenance of hospital facilities including medical equipment. Our highly trained front-line engineers and technicians are backed by robust logistics support and vigorous business processes that enable us to deliver bespoke services consistently.
CHAIRMAN’S MESSAGE
Turning our possibility into your prosperity.
Initiated in the sterile halls of Tawam Hospital, Al Reem Hospico was fortunate enough to gather the industry experts from around the world, willing to contribute their experiences, perspectives, and knowledge to form a biorhythm of a massive transformation in the region’s healthcare sector.
Thus, began our climb up; to bigger challenges and higher stakes, all of which our team handled with proficiency and grace, earning us the position of being the market leader in providing turnkey solutions in the fields of Biomedical and Electro-Mechanical engineering, total facilities management, and medical equipment supply and maintenance in UAE.
Al Reem Hospico has so far dedicated its maximum efforts to elevate the acceptable patient healthcare standards through engineering systems, medical equipment maintenance and servicing our hospitals and other healthcare facilities to achieve greater efficiency, reliability, and excellence in the health outcomes. With the hard work and devotion of a certified and strategically deployed team, paired with their access to the international cutting-edge healthcare technologies; we have kept the confidence of SEHA authority, which improves our chances of long-term success and prosperity in the healthcare engineering sector throughout the region.
Al Reem Hospico will continue to sustainably improve its services to the healthcare sector in the region and contribute to developing solutions, customized as per our client partner’s needs.
H.E. Dr. Ali Saeed Bin Harmal Al Dhaheri
A MESSAGE FROM THE MD
During the early 80’s Al Reem partnered with Whitaker Medical USA, in Tawam Hospital. 1985, we partnered and sponsored Charter Medical USA in their very first venture in the Middle East, with operations in Ruwais Hospital in the western region of Abu Dhabi and their contract with Tawam Hospital. Our foundations were cemented, in hospital engineering services, when partnered with the German Company, Klaus Hofmann in the late 80’s which was the steppingstone for what followed.
Al Reem Hospico was established in 1990 under the sponsorship of His Highness Shaikh Saeed Bin Tahnoon Al Nahyan, as a Hospital Engineering Services Company. In the same year we were awarded, by the Abu Dhabi Financial Department, our very first major facilities management contract for Tawam Hospital, for a period of 2 years which was subsequently extended for a period of 5 years. The organization grew up very early facing huge challenging tasks in a very prestigious, state of the art and one of the most well-equipped hospitals for acute sickness and disease in the Gulf Region, Tawam Hospital, Al Ain.
It is worth mentioning that Tawam hospital, with about 600 beds and a medical team of highly qualified staff from 45 different nationalities, was managed since its inauguration in 1981 by renown international management companies such as Whitaker Medical and Charter Medical from the USA and Klaus Hofmann from Germany. This environment enabled the growth of Al Reem Hospico with many of our managers, engineers and technicians inheriting invaluable experience and know-how from an early stage. These roots contributed immensely to our present team of more than 750 managers, engineers, supervisors and technicians back by a robust procurement and logistics team.
In recognition of our commitment to quality AL Reem Hospico has been consistently accredited to ISO 9001 since 2004 and OSHAS 18001:2007. We also hospitals and health facilities with their accreditation, compliance with the regulations of HAAD, DHA and MOH procedures and undertake compliance consultancy and contracting for JCI accreditation.
We now have added a suite of products and services that complement our competencies in Biomedical and Hospital Engineering Services. We have also commenced our sales and consulting divisions that complement our capabilities in engineering. While we are celebrating our 40th year of operation, I am proud to announce that we have grown to a level of 80% of market share in our field of operation.
Mr. Farag M. Sultan
MESSAGE FROM CEO
Al Reem Hospico pioneered turnkey Biomedical, MEP and Civil Healthcare Engineering in UAE in the year 1990, and now is clearly the market leader in the field with over 80% market share. Growth of ARH to the market leader stature was achieved as a result of continuous and unwavering search for excellence with a strong priority on getting our basics right in all we do. We strongly believe that achieving excellence is a continuous process and that our customers’ experience is the key to our success. We follow our passion for excellence and keep the process simple. We attempt changes before we are forced to and believe that our future depends on what we do, today.
Our core strength is our 750 plus world class engineers and technicians. Our expertise is not only in Biomedical, MEP and Civil Healthcare Engineering alone but also in the turnkey equipping of medical equipment as well as MEP Systems like Medical Gas Systems, Pneumatic Tubing Systems, Modular Operation Theatres, Cleanroom Pharmacy Solutions and Robotic Pharmacy Systems. In addition, ARH is one of the leading suppliers of Mobile Hospitals, Mobile Imaging and Laboratory Clinics and Mobile Decontamination Trailers. We currently represent over 40 International Brands and Multinational Manufacturers as their exclusive partners and distributors in UAE and GCC market.
The healthcare system in the UAE, especially Abu Dhabi, is supported by hundreds of our engineers in hospitals who takes care of the equipment that takes care of the patients. I am grateful to them, for their strength of character and commitment to impeccable standards of workmanship to enable patient care.
We continue to work closely with our clients partners and the health authorities to deliver the highest standards in healthcare engineering and going forward we are committed to continue our unparalleled quality services to the health fraternity in UAE as well as GCC.
Mr. Shaji Mammen
CONTRIBUTION TO UAE VISION 2021
Elevating world-class healthcare for everyone in UAE.
In line with UAE Vision 2021 for world-class healthcare, Al Reem Hospico is at the forefront to ensure a longer, healthier life for its residents. Empowering the healthcare sector with technical engineering solutions, our focus is to serve, develop, and furnish our hospitals with highly advanced solutions and medical equipment.
We enable hospitals in UAE to treat their patients using state-of-the-art healthcare facilities and equipment; hence, playing a key role in establishing the world-class healthcare systems which is one of the six pillars of the National Agenda of 2021.
- All private and public hospitals accredited in accordance with international standards of quality in medical services.
- Increase the ability of the current healthcare system to deal with any outbreaks, epidemics, or other health risks.
- Rank a high score in the Healthcare Quality Index through improved services and equipment.
- Investing in and developing a specialized biomedical engineering sector in the UAE.